Insights

Practical IT and security guidance for small businesses

We share what we see in the wild so more businesses know what to watch for.

Illustration of an office desk with a new laptop showing a We can't verify your identity error, next to a cracked old laptop with a Return to IT sticky note and fading fingerprint and face sign-in icons

October 21, 2026 · Cybersecurity

Your Laptop Now Counts as MFA. Make Sure It Isn't Your Team's Only Way In

Microsoft now counts Windows Hello and Mac sign-ins as full MFA in Entra ID. That's mostly good news, but it can leave your team one lost laptop away from a lockout. Here's what to check.

Cartoon-style illustration of a Microsoft 365 office building with red doors labeled scanner, accounting, vendor, info, and billing, symbolizing unmanaged service accounts exposed to password-spraying attacks.

September 29, 2026 · Cybersecurity

You’ve secured your employees. What about all the other accounts?

Attackers tried more than 5,700 Microsoft 365 accounts and got into 7. None of them belonged to an employee. Here's how forgotten service accounts become an open door, and why most small businesses don't know they have them.

Cartoon illustration showing a business moving from repetitive manual tasks and paperwork to streamlined automated workflows with connected digital tools.

September 21, 2026 · Business Automation

How Much Time Is Your Business Losing to Work That Should Be Automated?

Repetitive tasks, manual handoffs, and disconnected systems can quietly drain hours from your business. Here’s how to recognize where automation could help you work smarter.

Business professional reviewing a suspicious executive payment request email and invoice on a laptop, with subtle AI and cybersecurity warning graphics in the background.

September 15, 2026 · Microsoft 365

The $50,000 Email: AI Is Making Invoice Fraud Harder to Spot

AI is making invoice fraud harder to spot. A recent Microsoft investigation shows how attackers are using executive impersonation, realistic invoices, and convincing email threads to target finance teams, and why businesses need more than employee awareness alone.

Laptop displaying a security-risk score and account icons beside a person reviewing the screen

August 27, 2026 · Cybersecurity

Why Your Cyber Insurance Renewal Could Get Denied This Year, Even With MFA Turned On

Cyber insurers no longer ask if you have MFA, they ask if you can prove it's enforced on every account. Here's what changed in 2026, and where Microsoft 365 quietly falls short.

Office building perched on a tangled nest of cables and networking equipment

August 4, 2026 · IT Support

7 Signs Your Business Has Outgrown DIY IT Support

DIY IT can work at first. These seven warning signs show when it is starting to cost your business time, consistency, and security.

IT professional working at a laptop in an office

July 27, 2026 · Small Business Technology

What Are Managed IT Services, and Does Your Small Business Need Them?

Managed IT services give small businesses ongoing support, maintenance, security, and planning, so technology problems are handled before they become business problems.